Safe · Effective · Trusted in Surrey

Professional ear wax removal in Surrey

Gentle microsuction by trained clinicians. Clear hearing in under 30 minutes, with no syringing or messy water.

  • Trained clinicians
  • Modern equipment
  • No water, no mess
A clinician using an otoscope to examine a patient's ear

About

A safer, cleaner way to clear your ears

Built-up ear wax can cause hearing loss, discomfort, ringing in the ears and a feeling of fullness. We remove it safely using microsuction — the method recommended by ENT specialists and the NHS as a replacement for old-fashioned syringing.

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Gentle & precise

A fine suction device gently removes wax under direct vision with magnification — nothing is pushed deeper into the ear.

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No water involved

Unlike traditional syringing, microsuction is dry. It's suitable for people with perforated eardrums, grommets and hearing aids.

Quick relief

Most appointments take 15–30 minutes. You'll usually walk out hearing clearly again immediately.

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Trained clinicians

Performed by qualified clinicians at our partner clinic, Connect Private GP — fully insured and patient-focused.

The Procedure

How microsuction works

Microsuction is the safest, gentlest way to remove ear wax. Here's exactly what happens — before, during and after your appointment.

Hear clearly. Feel at ease. Gentle, modern microsuction ear care. Fully qualified clinicians CQC-aligned standards Painless, water-free
01

Before your visit — soften the wax with olive oil

For 3 to 5 days before your appointment, place 2–3 drops of olive oil into each ear, ideally twice a day (morning and night). Lie on your side for a minute after each dose to let the oil settle deeper into the ear canal.

This is the single biggest thing you can do to make the appointment quick and comfortable — softened wax lifts out cleanly in a fraction of the time. Pre-warmed olive oil (just hold the bottle in your hand for a minute) feels much nicer than cold drops. Sodium bicarbonate drops from any pharmacy work equally well if you prefer.

⚠️ Don't use cotton buds, ear candles, or anything pushed into the ear — these usually make wax impaction worse.

02

At the clinic — gentle otoscopic examination

Your clinician begins with an otoscope — a small handheld light with magnification — to look inside each ear canal and at the eardrum. We assess how much wax there is, where it sits and whether microsuction is suitable for you (it almost always is — including for people with perforated eardrums, grommets or hearing aids).

You'll see and hear everything that's happening. We'll talk you through what we find before any treatment begins, so there are no surprises.

03

The microsuction itself

A fine low-pressure suction probe — a bit like a tiny, very precise vacuum — is gently moved into the outer part of the ear canal under magnified vision. The clinician watches every millimetre through magnification, so nothing is ever pushed in blind.

You'll hear a quiet whooshing or vacuum sound near the ear (that's the suction itself), but it should be completely painless. The wax lifts out and into the suction tip. No water enters the ear, which is why microsuction is preferred over old-fashioned syringing or irrigation.

Most appointments are done in 15 to 30 minutes, including the exam.

04

All clear — aftercare and follow-up

We'll show you the ear canal again after treatment so you can see the difference. Most people notice a noticeable improvement in hearing straight away, sometimes dramatically so.

Aftercare is simple:

  • Keep the ears dry for about 24 hours (no swimming or deep-water showering)
  • Avoid cotton buds — let the ears self-clean
  • Use olive oil drops once a week as a preventative if you're prone to wax build-up

If you'd like, we can review you again in 4–6 weeks, but most people don't need to come back until the next build-up — typically 6 to 12 months later.

Pricing

Simple, transparent pricing

No hidden fees. Pay only for the ear(s) treated.

One Ear

£50
  • Full consultation & otoscopy
  • Microsuction removal
  • Aftercare advice
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Most popular

Both Ears

£70
  • Full consultation & otoscopy
  • Microsuction in both ears
  • Aftercare advice
  • Save £30 vs. single-ear pricing
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FAQ

Common questions

Is microsuction safe?

Yes. Microsuction is recognised as the safest method of ear wax removal. It's carried out under direct vision so the clinician can see exactly what they're doing, and no water enters the ear canal.

Do I need to use ear drops beforehand?

It's not always essential, but using olive oil drops for 3–5 days before your appointment can soften the wax and make removal faster and more comfortable.

Does it hurt?

No — most people describe it as a quiet vacuum-like sound near the ear. It shouldn't be painful. Let your clinician know straight away if you feel any discomfort.

How long does the appointment take?

Typically 15–30 minutes, including the consultation. We never rush you.

What if there's no wax to remove?

Our clinician will always begin by examining your ears with an otoscope. If no wax removal is needed, we'll explain what we see and advise on the best next step.

Can I drive afterwards?

Yes. There are no after-effects that would prevent you from driving or going about your normal day.

Visit Us

How to find the clinic

We're on the 2nd floor (Level 2) of West Byfleet Health Centre, located inside The Podiatry & Laser Clinic in the Purple Waiting Area. The building is right next to Waitrose, less than 5 minutes' walk from West Byfleet Station.

Address

Connect Private GP
Level 2, West Byfleet Health Centre
Madeira Road
West Byfleet
Surrey
KT14 6DH

01932 800 644

contact@connectprivategp.co.uk

1
Enter West Byfleet Health Centre

Madeira Road, KT14 6DH — directly next to Waitrose.

2
Take the lift to Level 2

The clinic is on the 2nd floor of the building.

3
Turn left for the Purple Waiting Area

Follow the purple signs. Our clinic is located inside The Podiatry & Laser Clinic — just check in at their reception.

By train

West Byfleet Station is just a 2-minute walk away. Direct trains from London Waterloo (around 30 minutes).

By bus

Bus routes 436, 437 and 456 all stop at West Byfleet train station, a short walk from the clinic.

By car

Postcode KT14 6DH. The Health Centre is located next to Waitrose in West Byfleet — easy to spot.

Parking

Free parking is available at West Byfleet Health Centre — just register your car at reception on arrival. Paid parking on surrounding roads and at West Byfleet Station car park is also available nearby.

Please note: there is more than one ear wax service in the area. We are Connect Private GP, based inside The Podiatry & Laser Clinic on Level 2 in the Purple Waiting Area of West Byfleet Health Centre — please follow the purple signs once you're in the building.

Ready to hear clearly again?

Book your appointment online at our partner clinic, Connect Private GP.